Manage your people. Not their paperwork.
Staff accounts, role-based access, agent verification, and performance tracking. Know who did what, when, and how well.
The problem
You don't know what your team is actually doing
Who handled the most customers today? Who has been idle? Is the new hire actually following the process? You can't improve what you can't measure.
How it works
One portal. Every role. Full accountability.
Create staff accounts with roles
Admin, manager, agent, driver, officer — each role sees only what they need. A driver sees their trips. A manager sees all drivers.
Staff work from the portal or field PWA
Office staff use the portal. Field staff (drivers, officers) use the mobile-optimised field app. Same data, different view.
You see everything in analytics
Response times, bookings handled, customer ratings, active hours. Per-person, per-team, per-day.
Features
Everything included in Your Team
Role-based access
Five role levels with granular permissions. Staff see only what they need for their job.
Agent verification
Verify agent identity with OTP before they can serve customers. Prevents unauthorised access.
Performance metrics
Bookings handled, response time, customer rating, active hours. Per agent, per team.
Field app for mobile staff
Drivers, guards, and field officers use field.goyom.app — optimised for mobile, works on 3G.
Shift management
Assign staff to shifts, track attendance, manage substitutions.
Audit trail
Every action is logged. Who approved what, who changed what, when. Full accountability.
Sector examples
Your Team works differently in every sector
Drivers assigned to departures. GPS tracking. Trip completion rate per driver.
Guard patrol tracking. Response time per officer. Incident handling metrics.
Doctor availability calendar. Patients seen per doctor. Referral tracking.
What makes this different
Your team IS the platform
Other platforms treat staff as users of the software. Goyom treats staff as part of the system. Their actions feed analytics. Their performance shapes AI recommendations. Their availability drives scheduling.
Ready to add Your Team to your business?
Available in the Operations plan and above. Set up takes less than 30 minutes.